Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

neil ibbotson
Just bought my Rav 4 from Ross, small problem with the wipers but Brett sorted it right away,
Many thanks to Brett and John for a good service
Bryan Morgan
Just bought a VW fox for my wife from Ross cars. Both Adam and Brett provided excellent service and help with no pressure. Car was prepared and serviced before delivery, Had a small problem with the car but this was quickly sorted out by Brett . Would\'nt hesitate to return to purchase another car and would recommend to friends
James Finch
I found Ross cars from Mike\'s son Joe who I have been friends with a long time and have never met (due to meeting over the Internet). He told me about his fathers business and I was also looking to get a car to learn in.
I spoke to Adam on the phone who assured me that the process will be smooth and indeed it was! Within a few days I had my deposit down for the amazing Vauxhall Corsa and before I knew it I was on the train to come and collect!
When I arrived in Swansea, Joe and Mike picked us up and took us to the garage in which we got the paper work started.
Unfortunately Adam was not working on the Sunday but I met Brett who I occasionally spoke to on the phone. He was a very nice and good salesman who assured me that if I have any problems he will be there to assist me.
The guys over at Ross Cars are true gentlemen and made my process of buying a car so smooth and I had my worries but they soon ironed them out for me and got me sorted.
I thank Joe, Brett, Mike and of course Adam for such a splendid car and a warm welcome to Wales!
These guys are your definite go to people for any type of car!
Alex
Hi,

Just wanted to send you a quick email to say thank you for all of your help with the purchase of my car and the finance.
We really appreciate your help and kindness and extremely happy with the car.

Kindest regards,
Alex
Philip Thomas
I have been looking for a second hand car for my son for the past 3 months trying every garage within a 15 mile radius of my home and have been totally disillusioned by the attitude of car salespeople, that is until i went to Ross Cars. It did not matter whether i was buying a £3K car or a £30K car the level of service was the same, excellent they went out of their way to be helpful and constructive. The whole journey from looking to test driving to purchase went as smooth as a Rolls Royce. I would 100% recommend anyone looking for a second hand car to come to Ross Cars first and save yourself any hassle. I also got a very fair price for part exchange whereas most of the other garages were not interested at all. Thank you Brett Dixon
Darren Smith
Dealt with Adam, a pleasure to deal with car is beautiful and we are both very very happy... Thank you Adam again
Mark Hanford
Dealt with Mike and Adam many times great cars and always professional.
Jake Hancock
Great service and very professional. No complaints!
John Williams
I have always bought Honda cars,mainly through a Honda dealer. I recently saw a Honda Civic at Ross Car Sales, and the price was better than similar cars at the Honda dealer. The sales manager at Ross was great, no haggling, no pressure, no extras. I wanted reversing sensors fitted, this was done perfectly, and cheaper than the Honda dealer for the same sensors ( l checked ) I bought the car but after a short while the alternator failed. Ross told me to get it fixed at my local garage, as I live in Gloucester and they paid for it immediately as it was under warranty. I have never had better service, and highly recommend them.
June Owen
I would just like to say that i have bought several Cars From you ,if you didnt have the car that i wanted you would try and get me the one that i wanted ,Always going above and beyond Personal Service During a Purchase and Wonderful After care Service ,My Son ,Daughter ,Sister ,Brother in Law and Niece and My Nephew have also Purchased Many Cars from you Time after time ,First Class Service Every time ,Iwouldnt Hesitate ever to Recommend you to all of my Friends ,Many Thanx For Your First Class Service Always , June Owen x
Gaynor Dyer
My husband purchased his current car from Ross Car Sales and the service was fantastic. They let us take our time deciding, no pressure to purchase and serviced the vehicle and MOT'd and if any issues after sale we could go back for help. Thankfully we didn't need to. Thank you Ross Car Sales, we are still very pleased with our purchase
‎David Leslie Langabeer‎
Just taken delivery of my new car many thanks to Brett for his work a
Very high standard at Ross CarSales and excellent customer service and excellent quality cars thanks Brett for everything